following pertains to our listing terms and conditions. Please read so
there is no surprises as to the total cost of your item or any of our
Q. Do you sell to international buyers?
Yes, every item in our eBay store is available for international
shipping. The costs of this are input in each auction, and are a flat
fee to ship anywhere worldwide.
Q. What kind of warranty or protection is offered?
DveStore has 14 day return policy on new items, no returns on open-box
or used items. If item is new in original packaging, it can be returned
for a full refund (less shipping) within this time period. If original
packaging is destroyed, or item has been used, refund is subject to a
15% restocking fee. All new items sold come with any manufacturer
Q. What happens if the product(s) arrives with shipping damage?
DVeStore takes great care in packaging the items we ship. However, in
the unlikely event that shipping damage does occur, you will not be held
financially responsible. The item will be refunded, replaced, or
repaired at our discretion. Regardless of whether the shipping company
eventually pays us or not on the insurance claim, we value your business
and will make sure you get your item, or your money back in this
unlikely event. We ask that you save all the original packaging. You
will be shipped a replacement as soon as we learn of the problem, and we
will include a return label for shipment of the defective or broken
Q. What forms of payment are accepted?
A. DveStore accepts Paypal and major credit cards for all purchases.
Q. How much is domestic shipping?
A. Domestic shipping is free on many auctions, but if there is a shipping cost, it is indicated within the auction.
Q. Are all items new?
All of our auctions are for new items unless otherwise specified by
“Open Box” or “Used”. Not all “Open Box” items have been used, this
simply indicates either the box has been opened or the packaging has
been slightly damaged.
Q. Who is responsible for customs/duties/SVAT?
A. The customer is responsible for all import fees, including the above listed.